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Customer Satisfaction |
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2002 Gold Star Award Winner |
Were you courteously greeted within minutes of your arrival at Montavon Motors? YES!
Was the vehicle in satisfactory condition and all paperwork ready at time of delivery? YES!
Overall, were you completely satisfied with your experience at Montavon Motors? YES!
What was your reason for purchasing from Montavon Motors?Friendliness, caring and understanding |
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Were you courteously greeted within minutes of your arrival at Montavon Motors? YES!
Was the vehicle in satisfactory condition and all paperwork ready at time of delivery? YES!
Overall, were you completely satisfied with your experience at Montavon Motors? YES!
What was your reason for purchasing from Montavon Motors?Past experience |
| What do other people have to say about their experience at Montavon Motors.. |
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"I was on vacation the week of June 21st....during that time I had trouble with my Bronco.... I brought it in to your dealership to be fixed. I wanted to let you know that I was quite impressed with your place of business. Shaun was the one whom I talked to on the phone, and then again when I brought the Bronco in. He was very friendly and helpful, along with the guy who works beside him (sorry, can't remember his name), but both guys were great, very courteous, friendly...and they made it seem not so bad to be having car trouble so far away from home. And the place was so clean!! Even when I paid the bill, the lady who took my money was very nice and friendly. All in all it was a very good experience and I wanted to THANK YOU all for that!!
A very satisfied customer,
Nancy A. |
Don and Darlene
"It was a good experience. Everyone, especially Donnie, was very helpful and available..." |
"It's really great to go to a car dealership where everyone is friendly and helpful. Even salespeople who weren't involved in the transaction went out of their way for us!" |
Barb and Mike
"Very impressed with the total experience" |
"Was very satisfied by everyone and my salesperson Paul was very kind and explained everything I needed to know" |
Scott from Duluth;
"Service, price, overall friendliness of everyone in the organization," led him to purchase from Montavon Motors |
Danny and Penny from Warba;
"It was a pleasure doing business with you." |
Roger and Deb from Grand Rapids;
"We liked the way you treat a customer from the purchase of our Explorer" |
Chris from Nashwauk;
"GREAT DEAL!" |
Brad from Remer;
"I like doing business locally...." |
Laura and Joel from Grand Rapids;
"Tried other dealers, their customer service after purchase was terrible. This is my first experience with Montavon. Will most likely be back..." |
Joyce from Bigfork;
Overall, were you completely satisfied with your experience at Montavon Motors? "YES" |
Ryan from Bovey;
Were you courteously greeted within minutes of your arrival at Montavon Motors? "YES" |
Becky and Brian from Hill City;
Overall, were you completely satisfied with your experience at Montavon Motors? "YES" |
Gary from Remer;
Were you courteously greeted within minutes of your arrival? "YES" |
Teddi from Remer;
What was your reason for purchasing from Montavon Motors? "Friendly staff & quality vehicles." |
Spencer and Barb from Deer River;
Purchased from Montavon Motors because, "We want to keep our business local." |
Walter and Carol from Bigfork;
"Have dealt with Montavons for many years and think I have always been treated fairly." |
Peggy from Grand Rapids;
"I appreciated getting a full tank of gas and having my salesperson point out the truck's features." |
Tracey from Grand Rapids;
"Very dissatisfied with customer service from both local competitors...Boyfriend purchased vehicle there & the service was top notch." |
Dave from Cohasset;
What was your reason for purchasing from Montavon Motors? "Friendly Staff" |
Kathy & Curt from St. Paul;
What was your reason for purchasing fro Montavon Motors? "Previous Purchases" |
Roger from Hibbing
What was your reason for purchasing from Montavon Motors? "Recommended by Mr. Olson" |
Kay and Don from Deer River
Were you satisfied with the comfort, friendliness, and accessibility of the dealership? "Yes" |
Sue & Jerry from Grand Rapids
What was your reason for purchasing from Montavon Motors? "Purchased truck before and pleased with service." |
Kim from Grand Rapids;
What was your reason for purchasing from Montavon Motors? "I knew Tom would take care of things perfectly and he did!" |
Mike & Renea from Grand Rapids;
What was your reason for purchasing from Montavon Motors? "Local dealership - Vehicle we wanted." |
Gary from Bovey;
What was your reason fro purchasing from Montavon Motors? "I've purchased several vehicles from them."
T. Berry writes: "After years of dealing with Donnie Helmbrecht we purchased the truck over the phone. This was based on the knowledge and trust we have with Montavon Motors. Everyone at the dealership are pleasant and helpful. We thank them again for the great service."
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Rich from St Pete Beach, FL;
What was your reason for purchasing from Montavon Motors? "My dad bought T-Birds from Gildemeister Motors...Grand Rapids is my home town." |
